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Our Services

DRIEOur Services

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

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Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

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Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

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Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

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THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

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Gordon Odira Abich –Agriprenurship project

December 2, 2024

https://www.theagripreneur.org/entrepreneurship-in-agribusiness-impact-stories/impact-story-no-3-2024-gordon-odira-abich

Commercialization Master Plan at Kenya Innovation Week

November 28, 2024

The Vice-Chancellor of Jaramogi Oginga Odinga University of Science and Technology (JOOUST), Prof. Emily Achieng Akuno, has signed the JOOUS...

JOOUST Takes a Major Step Towards Launching the Master of Science in Agricultural Commodities Value Chain Management

November 27, 2024

Bondo, Siaya County, Kenya (November 26, 2024) – JOOUST recently hosted a successful dissemination event for the CHAIN Project, attracting o...

JOOUST Partners with Matangwe Community Health and Development Programme to Enhance Community Health and Food Security

November 21, 2024

In a groundbreaking partnership aimed at improving community health and nutrition, the Jaramogi Oginga Odinga University of Science and Tech...