Empowering Tomorrow's Innovators, Today. Find out more →

our services

DRIEour services

Customer Engagement Transformation Services.

From increasing customer acquisition rates to increasing sales, we focus on the total…

Find Out More
promotion-performance-review-ringsidetalent

Digital Transformation Services.

Whether you have an existing digital process or want to build one, We can design…

Find Out More
businesswoman-corporate-colleagues-talking-P3PSNFM

Business Process Transformation Services.

We can make your company’s business processes work better and help you save costs.

Find Out More
hipster-manager-with-smart-phone-london-city-hall-PBBAF8T

Where people and process come together.

As a process transformation company, GLB rethinks and rebuilds processes for the digital age by combining design-thinking insights and data-driven analytics. We complete 50 million transactions a month on a digital backbone that spans 10 countries around the world for more than 150 clients.

06

Transactions

0+

Countries

0+

Happy Clients

THE GLB PROCESS

  • 1. Iterate Design

    We always start with people. Business is driven by human behavior. And we take a human-centered design approach to drive business results. Through observation, learning, and immersive research we are able to roadmap solutions that work for our clients and their customers.

  • 2. Validate Develop

    This is where we bring the design vision to life—uncovering and alleviating stumbling blocks that could interfere with successful implementation. Our 360-degree focus on customers and tech-agnostic approach allow us to develop flexible solutions that scale with business needs.

  • 3. Optimize Deliver

    Our global operation model and thousands of employees in 10 countries allow us to implement best practices and meet clients’ needs practically everywhere. From implementation to analysis, we go beyond solution launch to seek out continuous improvement for our clients—and ourselves.

LATEST UPDATES

Read All Articles

JOOUST, IDOS Germany, and JKUAT Researchers Visit JOOUST Vice Chancellor to Discuss Agricultural Education Study

February 28, 2025

A team of researchers from the Jaramogi Oginga Odinga University of Science and Technology (JOOUST), IDOS Germany, and Jomo Kenyatta Univers...

Jaramogi Oginga Odinga University of Science and Technology (JOOUST) Selected To Host Carnegie African Diaspora Fellow

February 10, 2025

Jaramogi Oginga Odinga University of Science and Technology was selected by the Carnegie African Diaspora Fellowship Program (CADFP) to host...

CDAE DISSEMINATION WORKSHOP

January 23, 2025

This week, the Capacity Development of Applied Epidemiologists (CDAE) Dissemination and Closeout Workshop, supported by EDCTP, is underway. ...

Professor Pamela Raburu from JOOUST visits the Bristol Hub for Gambling Harms Research

December 23, 2024

Professor Pamela Raburu, a Co-I on the Research Innovation Fund project Identification of and intervention in gambling effects among vulnera...